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      LanguageLine Solutions

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      Avis sur LanguageLine Solutions

      Run!! - Avis employé Spanish Interpreter LanguageLine Solutions

      1,0
      18 sept. 2024
      Spanish interpreter
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      You work from home. Company is open to whatever schedule you want to work as long as it meets the needs of the company. You gain experience in different fields like car insurance, pharmacy, banks, health insurance, utility companies etc.

      Inconvénients

      Calls are nonstop, you get 14 seconds in between calls, calls are answered automatically so if you need to report a call you have to do it within those 14 second. There are no raises when they tried giving us a raise they tried to do so in a form of a bonus. When we all raised our concern they took back those tiers and just gave everyone $1 across the board. Company wants you to work additional hours, but your check comes short. When you report the shortage you have to do payroll department job and send proof of hours worked and what you actually got paid. You have no one to reach out to in the moment if something comes up with a call. You literally have to submit a report request for everything! Benefits are terrible and it’s only for full time employees. You have to clock out to use the restroom or drink water.

      avatar
      Réponse de LanguageLine Solutions
      1y
      Thank you for sharing your feedback. It’s great to hear you value the flexibility and diverse experiences offered in the role. We recognize that the high call volume and limited downtime can be challenging. We’re continually working on ways to streamline processes and improve communication, including addressing concerns about pay and benefits. Your insights are helpful as we seek to enhance the overall experience for our team. For further assistance and to receive the support you need, please reach out to us at interpretercommunications@languageline.com.

      Découvrez plus d’avis sur LanguageLine Solutions

      5,0
      27 oct. 2025
      Telephonic interpreter
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

      Inconvénients

      The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

      avatar
      Réponse de LanguageLine Solutions
      8mo
      Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!
      1,0
      24 juin 2026
      Spanish bilingual interpreter
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Stay home. That's all. Nothing else.

      Inconvénients

      Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

      avatar
      Réponse de LanguageLine Solutions
      1w
      Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
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