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Though it was difficult to hear, I want to thank you for taking the time to share your thoughts. I am sorry that your experience at LanguageLine Solutions has not matched our intention of being the best place you have ever worked. Regarding your specific complaint that you think you were fired due to the hurricane, our adherence team is working one on one with interpreters who were impacted by this natural disaster and we fully support each and every individual through this unfortunate event. Please know that you can contact my office directly and we will review your situation immediately. Likewise, please contact me if you would like to discuss this and any other issues you may have. I welcome the opportunity to hear more about your concerns and suggestions for improving our company. I can be reached at swklein@languageline.com or 888-526-4546. Sincerely, Scott W. Klein, President and CEO, LanguageLine Solutions