1,0
15 sept. 2015
Employé (ancien), plus de 5 an(s)
Gaithersburg, MD
Recommande
Approbation du PDG
Perspective commerciale
Avantages
You learn about the mechanics of Medicare and Medicaid and HIPPA compliance. This applies particularly to the call center environment.
Inconvénients
There are lots of promises made about growing but virtually no chance for advancement. The pay is low and the work is tedious. Employees are often blamed and disciplined for mistakes due to lack of training. The culture is toxic, unprofessional, irratic and contradictory information is often given by different supervisors. Supervisors have little sense of accepting responsibility for mistakes; blame is often shouldered by employees. Attrition and turnover occurs regularly. This is a horrible place to work especially for the long term. Morale is low amongst most employees