Satisfaction - Avis employé Customer Service Representative (CSR) Kreston Reeves

The firm offers a reasonable starting salary for trainees and provides generous study leave to support professional qualifications. Salary increases linked to exam passes are a positive incentive and help recognise progress towards qualification.

The workplace culture suffers from low staff morale and a lack of professionalism in certain teams. Management can be unprofessional, and communication is often delivered in a confrontational manner rather than being constructive. Instances of bullying behaviour were not always addressed effectively, which contributed to a difficult and stressful working environment.

Good starting salary, pays for exams, flexible working

Horrible culture - management only think about the business needs and not personal needs. Scrutinised for raising concerns and opinions and seen as “argumentative”. You have to do what they want. Depressing and disrespectful workplace. Has so much potential if managers were just nicer