High Reviews From Recently Hired Employees - Avis employé Customer Success Manager KnowBe4

1,0
6 janv. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great onboarding process and culture for non-managers.

Inconvénients

You can see that most of the recent high reviews are from employees who have been here within the last 6 months from the onboarding process. KnowBe4 has a wonderful training program for new hires to give them promise, after that things get a little fuzzy. I know the organization pushes us to make positive reviews, especially as a new hire from not only seeing a good onboarding program, but once you are “on the floor”, things are much different. It would be a great company to work for if they gave an annual pay raise for tenured employees, didn’t give false promises, and didn’t talk to Customer Success Managers pay in relation to the industry. If you are not an Enterprise Customer Success Manager, expect having a book of customers over 200 accounts, all of which will have 1-5 highly technical products you are expected to manage. It’s not the “industry norm” based on what they tell you and the pay on top of it proves it as well.

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Réponse de KnowBe4
5mo
We know that compensation and benefits are essential to our Knowster's satisfaction. We continually evaluate them and welcome your feedback to help us improve even further.

Découvrez plus d’avis sur KnowBe4

5,0
11 juin 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Hood staff be kind nice

Inconvénients

Poor pay insurance bad hard work

1,0
8 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great office snacks, free ev charging, cool coworkers

Inconvénients

Out of about 100 AE's only 10 hit Quota, OTE is a joke there. It's possible to hit quota if you are lucky with your inbound leads, but if you want to hit quota every month you have to do something moreso out of the box. I was trained by hard closers and have a lot of expierence with cold calls so i came up with my own script and was getting a demo a day, and was doing a demo a day. The demos did lead to sales as well, so it wasn't a waste of time. I got fired because of a "lack of professionalism" I spoke off script all the time because speaking on script leads you in to the Kool-aid drinkers club, aka not hitting quota consistently. I was fired without warning, even though I was told I had an incredible work ethic and was exceeding the ramp-up numbers. I just didnt match their sales style, they are not looking for salespeople, they are looking for sales associates. They make you work 9-hour days, 1 hour mandatory lunch that has to be taken in the middle of the day. 9-6pm. Their handbook even says you are allowed to take this lunch at 5 pm to go home sooner, but the managers never let that happen. DO NOT BE CREATIVE AT THIS JOB, DRINK THE JUICE.

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