Local management was great, district was awful and cooperate had no idea what they were doing. - Avis employé Client Service Manager KeyBank

3,0
6 févr. 2014
Recommande
Approbation du PDG
Perspective commerciale

Avantages

When I started, they offered a great benefits package. I as a teller got 10 holidays and 4 weeks vacation, matching 401k to 6%, pension, and medical/dental/vision. There were many opportunities for upward movement. Management at a local level was great and supportive.

Inconvénients

Slowly but surely the benefits went away, no more pension, 401k matching only after 1 year of employment, healthcare premiums more than doubled, vacation cut by 1 week for current employees. KeyBank was and maybe still is floundering. They had a major branch level restructuring in early 2013 as a response to a lawsuit that they lost. Never a good move to be reactive, a company should always be proactive. Cooperate management constantly implemented new sale goals, when I started the branch had 4 goals to meet, when I left, 12. It's impossible to meet 12 different goals at the same time.

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5,0
3 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Culture, opportunities, industry leading products and benefits

Inconvénients

Internal politics and favoritism blocks talent

4,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexibility is what sells this place as a great place to work. Hybrid schedule, great PTO, no guilt trips for needing time off for family matters.

Inconvénients

Your experience will vary greatly based on your manager. One asset manager can freely call in or wfh without worry where another AM may be reprimanded for the same. The insurance department is completely inept. Borrowers are constantly threatening to sue because our insurance dept management sucks. Very little training across most departments. Some people work very very hard, others dont work at all, there doesnt seem to be much oversight there. When a manager tells their employee "dont expect to get promoted next year" with no guidance or encouragement, you pretty much kill all motivation for that employee to do better. They will hire people as senior staff and pay them way more than their seasoned employees make, and then tell their seasoned employees not to expect a senior promotion.

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