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      JustFoodForDogs

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      It was good until it wasn’t - Avis employé Customer Service Representative JustFoodForDogs

      2,0
      17 août 2023
      Customer service representative
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Friends I made, discount on the food, talking about dogs/cats with pet parents.

      Inconvénients

      Horrible upper management. Everyone I’ve spoken to about it agrees as well. No regard for changes that need to be made to satisfy the consumers so then customer service has to take the brunt of it. Major supply chain issues. Major QA issues/concerns with packaging, etc. Major shipping issues. Major staff issues. We would let our manager know what needed to be done and no positive changes would ever be made. It was so discouraging. The food is good but the upper management is not. There is a high turnover rate in customer service for multiple reasons. Overall, just very disorganized, sloppy, could do so much better.

      Découvrez plus d’avis sur JustFoodForDogs

      5,0
      10 sept. 2025
      Accounts payable specialist
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Great team, best manager/HR team, Great Benefits, Great work/balance.

      Inconvénients

      I haven't experienced any cons yet, but it would be nice to get to know other people from other teams. AP and Customer service are the only teams that choose to work in office, So some company mixers would be helpful in my opinion to put a face on who I'm emailing regarding work.

      1,0
      25 avr. 2026
      Nutrition consultant
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      The discount was pretty good

      Inconvénients

      Its mention by some many comments before that why waste time typing it all out. Just highlight senior management not lifting a finger to help their employees with the subordinates getting others fired for their mistakes. Or doing anything but running everyone ragged till their burnt out an complain they are a crappy employee. All you have to do is ready comments about the company ANYWHERE, or just Google the name with 'lawsuits'and enough said... though if the higher ups do get the crappy together could still save the company before they run it into the ground.

      1
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