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James Cook Languages

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Practical and Professional - Avis employé Online English Teacher James Cook Languages

5,0
17 févr. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Work-life balance Company culture In company events

Inconvénients

Materials are provided, but additional prep is often needed.

Découvrez plus d’avis sur James Cook Languages

5,0
29 sept. 2017
Sous-traitant (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Friendly and professional staff, vast amount of teaching resources, flexible scheduling, and very educational training sessions.

Inconvénients

I have no major cons, but on several occasions I was told I did not submit my time sheets for my classes on time when I had email proof that I had. The issue was always quickly resolved.

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Réponse de James Cook Languages
8y
Thanks for your comments, we are glad you were satisfied working with us. We apologise for the issue with time sheets, as we deal with thousands of them every month, it sometimes happens that there are some oversights. It's good to know that they were resolved quickly.
1,0
23 avr. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

While the company projects an image of professionalism, the reality often falls short of expectations. However, one advantage of working for JCL is the access they provide to a wide range of books and other teaching resources.

Inconvénients

My experience with JCL was deeply disappointing. Initially, they hired me and assigned me a decent number of classes to teach. However, after teaching for a month or two, they started making excuses to delay payment. To make matters worse, the contract did not specify payment dates. Communication with them was painfully slow and lacked transparency. They frequently provided contradictory information, leaving me to figure out the truth on my own. Despite my relentless efforts, including sending dozens of daily emails and seeking legal advice, obtaining my rightful salary was an uphill battle. JCL was intentionally withholding the payment. To add insult to injury, they promptly fired me after finally receiving my salary. They started to defend themselves and hide their misconduct. My experience with JCL was nothing short of a nightmare. I strongly advise others to avoid wasting their time with such a company.

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Réponse de James Cook Languages
2y
Thank you for your review. We are glad that you were satisfied with the variety of teaching materials we offer to teachers. We believe that it made the preparation for each lesson more effective. However, we are very sorry to hear about your view on the payroll situation. Unfortunately, we are not aware of this problem, the whole situation described here comes as a surprise to us, even as you write, after daily communication from your side (which department did the communication take place with?) All teachers can arrange a meeting (even online) with representatives of the HR department and resolve things directly and quickly. We always try to communicate things openly and transparently. All contracts that teachers sign are always even in English. The contract clearly states the pay date, which we adhere to every month. We have clearly defined processes that we communicate to the teachers when they start, the initial orientation meeting takes 2-3 hours. Still, we would like to thank you for your cooperation and we wish you all the best.
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