Beware of micromanagement and poor team culture - Avis employé Business Development Representative (BDR) Iterable

1,0
12 avr. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great team members and access to offices. Good health insurance.

Inconvénients

This is a long review, I'll be touching on the points below: * Downward spiral * Excessive internal meetings * Encouraged to work during time off * Micromanagement * Lack of diversity * Lack of effort to create good team culture * Difficult quota and payout changes * Changes in benefits * Excessive, inadequate, and irrelevant training * Little to no growth opportunities * Poor marketing performance Iterable started off great, I liked my manager and the product is good but working there went downhill very quickly. For starters, I've never worked for a company with as many pointless internal meetings as they have, taking away time to do your actually job. Management puts a lot of pressure on the team, regardless if they are hitting their numbers or not and constantly blame their micromanagement on "upper management". Management encourages you to work during your time off and gives you a hard time when you want to take vacation, even though one of the benefits is unlimited PTO. The managers are great at micromanagement and take time away from doing your actual job because of it. There is also an extreme lack of diversity on the team. It’s a pretty even split of men and women, but they are severely lacking people of color and don’t seem to want to improve that. Management does a terrible job with team bonding, despite many recommendations by the team to get together for virtual or in person happy hours/ bonding activities. Quota is really hard to hit and they changed the payout to make it even harder to hit your on target earnings. Typically, a BDR is the one to run a discovery call to qualify a lead and pass it to the AE, however, at Iterable we basically just sent emails and begged prospects to book a meeting with us just to get a meeting to hit quota. This left the AEs with many unqualified meetings, making it harder for them to hit quota as well. The company continues to take away the best benefits they had, like the first Friday of every month off, changing it to quarterly. Training is very poor and the processes they have just don’t work. We receive no training on the actual ins and outs of Iterable, which would set us up for more success when prospecting and being better equipped for answering questions and objection handling. If you are looking for growth within a company, this is not the one for you. There are BDRs that have been on the team for over two years with no talks of promotions, despite going above and beyond. Asking about promotions or movement within the company will just get you shut down very quickly and an immediate change of subject. And lastly, the name Iterable is TERRIBLE. Half the time when I would cold call and tell the prospect where I was calling from, they would think I said "Irritable". Not a great look.

Découvrez plus d’avis sur Iterable

5,0
28 juin 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Supportive and collaborative team environment. Friendly coworkers who are willing to help. Good work-life balance and flexible scheduling. Clear new vision aligned with the AI era. Strong investment in AI-driven capabilities and modernization. Leadership is focused on adapting to evolving customer and market needs.

Inconvénients

Some processes are still evolving as the company modernizes. Cross-team communication could be more consistent during periods of change. Career paths and internal processes could be more clearly defined. Customers increasingly expect strategic marketing guidance, but the organization is not always structured to support that need; Clearer separation of responsibilities is needed, with dedicated marketing strategy expertise distinct from Customer Success and technical roles focused on execution and alignment

avatar
Réponse de Iterable
3d
Thanks so much for the review and for calling out our supportive, collaborative team environment. I’m thrilled that the new vision and our investment in AI-driven capabilities are hitting the mark for you. We hear you on the need for clearer career paths and consistent cross-team communication as our processes evolve to better support our customers’ strategic marketing needs. I’d welcome the chance to connect to learn more about your specific thoughts on how we can structure our teams to win. -Jim Bartolomea, CPCO
2,0
15 juin 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

There is a tremendous amount of talent at Iterable. The people are smart, they care, they word hard and tirelessly, and they constantly try to find a way to be successful. Often, you even feel joy when with your colleagues because they are truly good humans that believe in the trajectory of the organization.

Inconvénients

If the product is not differentiated, then a company-wide strategy should be instituted on how to land business. If profitability is the most important, then there will not be any land grab opportunities. When your entire company is at a awards dinner and your new CEO stands on stage and cusses you out for not being in seat and you are still not hitting OTE targets, why would you want to stay? The culture is floundering. The product is not moving fast enough to compete. The finance team won't allow creative deal structures. And the culture is not worth the pressure and lack of ability to be successful.

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Réponse de Iterable
1w
It’s great to hear you recognize the incredible talent and drive of our employees. We’re committed to a positive culture and always working towards differentiating our product. I appreciate your feedback on these areas. If you're open to it, I'd welcome the chance to connect and learn more about your experience so we can continue moving in the right direction. -Jim Bartolomea, CPCO
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