Sadly can't recommend - Avis employé Anonymous Iterable

1,0
6 juin 2023
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Iterable once was an amazing company with a fantastic culture. Sadly, it has gone downhill enough that I can no longer recommend it, which breaks my heart. The people here are really well intentioned and hardworking, and historically the culture and the benefits were amazing. However, in recent times, the culture has taken a nosedive, benefits have been slashed, and it's a lot less fun than it used to be. Product is pretty good and there's a good product-market fit, although the competition is incredibly fierce and it's a tough sell.

Inconvénients

The culture is hierarchical. Leaders want to be involved in all the decisions and all the things, but don't have time to really think critically about the topics. Decision-making is a nightmare - expect every decision to be stalled indefinitely. Everyone is over-worked and burnt out. The politics is at an all-time low. HR is awful and loves to talk in circles in response to hard questions and doesn't believe in transparency. Iterable is becoming incredibly corporate in a bad way. Also, almost no sales people meet quota, which is a real downer.

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Réponse de Iterable
3y
Thank you for taking the time to share your thoughts on Glassdoor. We appreciate your candid review and your acknowledgment of our dedicated and talented team. We firmly believe that our people are our greatest asset, and their contributions are instrumental to our success. We are committed to providing them with a supportive and collaborative environment where they can thrive. We appreciate the insights you provided, as feedback presents an opportunity for us to continue to improve and enhance our work environment.

Découvrez plus d’avis sur Iterable

5,0
28 juin 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Supportive and collaborative team environment. Friendly coworkers who are willing to help. Good work-life balance and flexible scheduling. Clear new vision aligned with the AI era. Strong investment in AI-driven capabilities and modernization. Leadership is focused on adapting to evolving customer and market needs.

Inconvénients

Some processes are still evolving as the company modernizes. Cross-team communication could be more consistent during periods of change. Career paths and internal processes could be more clearly defined. Customers increasingly expect strategic marketing guidance, but the organization is not always structured to support that need; Clearer separation of responsibilities is needed, with dedicated marketing strategy expertise distinct from Customer Success and technical roles focused on execution and alignment

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Réponse de Iterable
2d
Thanks so much for the review and for calling out our supportive, collaborative team environment. I’m thrilled that the new vision and our investment in AI-driven capabilities are hitting the mark for you. We hear you on the need for clearer career paths and consistent cross-team communication as our processes evolve to better support our customers’ strategic marketing needs. I’d welcome the chance to connect to learn more about your specific thoughts on how we can structure our teams to win. -Jim Bartolomea, CPCO
2,0
15 juin 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

There is a tremendous amount of talent at Iterable. The people are smart, they care, they word hard and tirelessly, and they constantly try to find a way to be successful. Often, you even feel joy when with your colleagues because they are truly good humans that believe in the trajectory of the organization.

Inconvénients

If the product is not differentiated, then a company-wide strategy should be instituted on how to land business. If profitability is the most important, then there will not be any land grab opportunities. When your entire company is at a awards dinner and your new CEO stands on stage and cusses you out for not being in seat and you are still not hitting OTE targets, why would you want to stay? The culture is floundering. The product is not moving fast enough to compete. The finance team won't allow creative deal structures. And the culture is not worth the pressure and lack of ability to be successful.

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Réponse de Iterable
1w
It’s great to hear you recognize the incredible talent and drive of our employees. We’re committed to a positive culture and always working towards differentiating our product. I appreciate your feedback on these areas. If you're open to it, I'd welcome the chance to connect and learn more about your experience so we can continue moving in the right direction. -Jim Bartolomea, CPCO
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