Great colleagues, but benefits and work-life balance lacking - Avis employé Solutions Architect Iterable

2,0
24 mars 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Worked with lots of great people. There were some good benefits when I joined.

Inconvénients

From the moment I joined the benefits started to be diluted. The OTE structure was setup in a way that underperforming sales people would still get a solid bonus, but nobody in the CSM team would even get half. They talk big game about work life balance being a “value”, but don’t actually follow through. The product breaks far more often than an enterprise product ever should.

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Réponse de Iterable
3mo
Thank you for taking the time to share your honest feedback, and it’s great to hear you recognize the talent of our people. We are fully committed to continuous product improvements and ensuring our platform meets the high standards our customers expect. On the topic of benefits, I am proud that we are investing significantly more in our total package this year, including flexible options like the Lifestyle Reimbursement Account to better meet the needs of our team. Wishing you nothing but the best in your next chapter. -Jim Bartolomea, CPCO

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5,0
28 juin 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Supportive and collaborative team environment. Friendly coworkers who are willing to help. Good work-life balance and flexible scheduling. Clear new vision aligned with the AI era. Strong investment in AI-driven capabilities and modernization. Leadership is focused on adapting to evolving customer and market needs.

Inconvénients

Some processes are still evolving as the company modernizes. Cross-team communication could be more consistent during periods of change. Career paths and internal processes could be more clearly defined. Customers increasingly expect strategic marketing guidance, but the organization is not always structured to support that need; Clearer separation of responsibilities is needed, with dedicated marketing strategy expertise distinct from Customer Success and technical roles focused on execution and alignment

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Réponse de Iterable
2d
Thanks so much for the review and for calling out our supportive, collaborative team environment. I’m thrilled that the new vision and our investment in AI-driven capabilities are hitting the mark for you. We hear you on the need for clearer career paths and consistent cross-team communication as our processes evolve to better support our customers’ strategic marketing needs. I’d welcome the chance to connect to learn more about your specific thoughts on how we can structure our teams to win. -Jim Bartolomea, CPCO
2,0
15 juin 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

There is a tremendous amount of talent at Iterable. The people are smart, they care, they word hard and tirelessly, and they constantly try to find a way to be successful. Often, you even feel joy when with your colleagues because they are truly good humans that believe in the trajectory of the organization.

Inconvénients

If the product is not differentiated, then a company-wide strategy should be instituted on how to land business. If profitability is the most important, then there will not be any land grab opportunities. When your entire company is at a awards dinner and your new CEO stands on stage and cusses you out for not being in seat and you are still not hitting OTE targets, why would you want to stay? The culture is floundering. The product is not moving fast enough to compete. The finance team won't allow creative deal structures. And the culture is not worth the pressure and lack of ability to be successful.

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Réponse de Iterable
1w
It’s great to hear you recognize the incredible talent and drive of our employees. We’re committed to a positive culture and always working towards differentiating our product. I appreciate your feedback on these areas. If you're open to it, I'd welcome the chance to connect and learn more about your experience so we can continue moving in the right direction. -Jim Bartolomea, CPCO
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