1,0
19 avr. 2016
Employé (ancien)
Plano, TX
Recommande
Approbation du PDG
Perspective commerciale
Avantages
It's a job! and you can get insurance.
Inconvénients
Helpdesk is very clickish and the people that have been there the longest to the least amount of work. The "Leads" are lazy and the Manager is pretty useless. Small man complex, sad really. There is plenty for work to be done, very unorganized and hurry up and get the customer off the phone. Expect high stress from this typical call center environment. You are told to put a tech on hold so you can answer another call. Also when you do something just slightly wrong or even flat out wrong, there is an email sent to like 15 different people. The culture there is terrible everyone trying to get someone else in trouble. Even high school wasn't as bad as this place.