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Innovation Refunds

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Company is either clueless or doesn’t care about employees - Avis employé Account Executive Innovation Refunds

1,0
20 sept. 2023
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The coworkers I met were nice and they give you AirPods, but other than that nothing seemed right.

Inconvénients

The fact that someone at the company left a 5 star review (see review on 9/19/2023)on the same day that 42% of the team was laid off pretty much sums up the culture. Before I go into the cons of this company I want to take responsibility for not asking more questions about the vision of the company during the interview process. There were some red flags that came up before accepting the offer and I put my trust in what I was being told, instead of digging deeper. That’s my fault for not trusting my intuition. They sell you on culture, grow opportunities, company vision, and a great pay structure, but once I started I quickly realized that was all smoke and mirrors. They put all their eggs in one basket (helping businesses apply for the ERC - Covid tax credit) and once that was put on pause they folded quick. I was told by multiple senior level managers & executives that they had other services/products in their pipeline to pivot to because the ERC was set to expire in a year. When it came time to pivot, the only thing they had nothing but large scale layoffs. Not sure what they were looking at when it came to deciding who to layoff but they certainly kept people that did the bare minimum daily and let go of people that were tripling certain KPI’s. If you are thinking of taking a job here or even considering going through the interview process, I would recommend asking for details on there plan as a business and really feeling comfortable with the answers they give you. Most people don’t last as long as the typical sales cycle of a deal or even worse some people’s career here was shorter than the hiring/training process.

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Réponse de Innovation Refunds
2y
Thank you sharing for your feedback. The IRS moratorium was unexpected and required us to make staff adjustments. Innovation Refunds does value resilience and took the necessary steps to ensure the company’s future to keep focusing on helping small businesses.

Découvrez plus d’avis sur Innovation Refunds

5,0
12 juin 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Loved the culture, young hip.

Inconvénients

They promised us we were going to create Another product once the IRS cancels the program, and they never did .. causing layoffs

2,0
6 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

- health insurance - remote role - good manager

Inconvénients

- Favoritism between family coworkers - Laid off without reason - False promises

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