Want something for much of nothing. - Avis employé Customer Service Representative Inktel

2,0
18 juil. 2016
Recommande
Approbation du PDG
Perspective commerciale

Avantages

It's a job. If you kiss the right butt, you get promoted

Inconvénients

It is a really chill environment, but the floor support has the worse attitudes, and when you say something about management make excuses for the attitude instead of correcting them. Some sup smoke weed with workers. Worker openly talks about fraud, they have commented since being at Inktel, nothing is done. Csr has cell phones, food, drinks and everything else on the floor and nothing is done...... And the worse they focus more on Quantity then Quality....

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5,0
23 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great advancement opportunity Weekly pay for 1099

Inconvénients

Accountability for under performing employees is not there.

1,0
5 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The training schedule and anticipated work hours were very convenient and aligned well with my availability. The onboarding process initially seemed organized, and I appreciated the opportunity to start quickly.

Inconvénients

There was a lack of clarity from the beginning. During the interview, I was assessed on chat support, but training was strictly voice-based. This shift in expectations was confusing. Communication and expectations were not clearly aligned between the hiring process and training. There appeared to be little flexibility or understanding when unforeseen circumstances occurred. On Easter Sunday, while in training, I lost power at 1:48 PM due to circumstances outside of my control. Within a short time frame—by 3:07 PM—and despite a 30-minute lunch break during that period, I received a call informing me that I was being let go from the contract. There was no opportunity given to explain, recover, or rejoin training once power was restored. The decision felt rushed and lacked empathy or consideration for real-life situations that can arise in a work-from-home environment.

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