Overworked & Under Appreciated - Avis employé Provider Referral Coordinator Included Health

2,0
25 janv. 2023
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Nice coworkers even though you barely get to talk to them

Inconvénients

Low pay, understaffed, micromanaging supervisors, and unrealistic caseloads

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Réponse de Included Health
3y
We appreciate you sharing this feedback. We take compensation seriously and have done analysis to ensure that our compensation is in line with industry standards. We are grateful for all you do and encourage your to discuss your compensation expectations with your manager.

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5,0
3 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible schedule and lots of benefits.

Inconvénients

I don't have any cons.

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Réponse de Included Health
3w
We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
1,0
6 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Inconvénients

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

2
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Réponse de Included Health
1mo
Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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