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      Included Health

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      Avis sur Included Health

      It all starts with the people - Avis employé Employé (anonyme) Included Health

      5,0
      29 janv. 2017
      Employé (anonyme)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      - Everybody came here with a pretty clear purpose in mind: fixing healthcare. Lots of personal experiences and reasons. - Good internal systems and clear communication channels across teams (Slack was recently implemented, which helps) - Not a lot of ego compared to other tech companies I have worked for (people are pretty humbled by the opportunity, it seems, and the other people they work with) - Almost obsessive dedication to the patient

      Inconvénients

      - technology here = data and data science focus. not so much a con as something to be aware of - the company is focused on more financial metrics now as it's acheived real scale... that is causing some disruption with teams (not me particularly) - the experience of individual managers is varied... which means that some are better and some are worse at advocating for their teams. - no meal services beyond a free lunch at company meeting (snacks are really solid though) -

      avatar
      Réponse de Included Health
      9y
      Thanks for your feedback, we certainly are committed to fixing healthcare and remain very dedicated to the patient. While we do focus a lot on our data, we are definitely focused on other parts of the product as well, whether it is our patient experience, our expert experience or our care and med team tools. We have invested a lot in managerial training and will continue to do so, in even more elevated fashion going forward. We hope you feel comfortable channeling feedback back to your management through our quarterly connects. Thanks for your feedback around content for the company meeting. If you'd like to get together to brainstorm associated topics, I'd be glad to.

      Découvrez plus d’avis sur Included Health

      5,0
      3 juin 2026
      Member resolution specialist
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Flexible schedule and lots of benefits.

      Inconvénients

      I don't have any cons.

      avatar
      Réponse de Included Health
      2w
      We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
      1,0
      6 mai 2026
      Member care advocate
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

      Inconvénients

      Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

      2
      avatar
      Réponse de Included Health
      1mo
      Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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