Na - Avis employé Social Media Manager Inceptive

Thanks a lot for your positive review! We wish you the very best in your career ahead. Keep learning and growing!

We appreciate you taking the time to share your detailed feedback. We clearly let you down and reading about your negative experience was a humbling moment. We take this critique with complete humility and are committed to understanding where we have fallen short. On job security and layoffs: You're right to call out our staffing instability. While market pressures and client funding changes were factors, we take full responsibility for these decisions and how they were handled. While all impacted team members received the agreed-upon compensation and support, we recognize these transitions are inherently tough, and we regret the lasting impact they had. Any support and flexibility wherever possible during this transition, has been provided. We continue to diversify our client base and build more stable delivery pipelines to ensure continuity and security for our teams. On being assigned work outside your role: This is completely unacceptable, and we hear you. While such cases are not the norm, even one instance is one too many, and we will review whether all work being assigned truly contributes to each role with a clear escalation path if anyone is consistently assigned inappropriate tasks. On documentation and paperwork issues: The fact that you experienced incomplete or unauthorized documentation is a serious compliance concern. We're conducting an immediate audit of all employment files and contracts, to be completed within 30 days, including updating the team induction and separation process, wherever necessary. On client commitments and domain expertise: Your feedback that we make promises we can't keep, and lack necessary domain knowledge, is perhaps the most serious allegation. We cannot and will not dismiss this. Every project discussion at our sales stage is guided by a technical evaluation of our ability to deliver. If we don't, we either bring in expertise or decline the work. We owe this to both our clients and our team members who are left trying to deliver on unrealistic commitments. While technical evaluation has been part of our practice, your feedback underscores the importance of ensuring those standards are more consistently applied and clearly communicated throughout the project lifecycle. Our business is built on delivering genuine value to our customers — reflected in our long-term client relationships and our ability to sustain ourselves in a competitive industry through commitments that are fulfilled by our team, not just promised. We know that long-term client relationships and team investments matter, but they don't negate your experience. Both things can be true: we've done good work for our clients, and we failed you significantly. If you're open to it, we'd welcome a private conversation to better understand your experience and ensure we've captured all the areas where we need to improve. You can reach me directly on my email ritesh@inceptivetechnologies.com. Thank you once more for your candid feedback; it reminds us that our commitment to a culture of ownership, accountability, and respect must continue with the same focus as day one and there’s always room for improvement. We wish you the best in your career.