Great place for a newbie to learn sales techniques - Avis employé Inbound Sales Representative IPowerWeb

3,0
28 janv. 2014
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Decent training, free coffee, tea, and friday bagels. I learned many great phone techniques that I have helped me be successful in my current position.

Inconvénients

The commission structure was changing so frequently, and communication about changes was not clear. So it felt like chaos at some times. There was definitely a boys club, fortunately that didn't affect my job, but it was frustrating to see quality employees leave because they were not treated fairly.

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5,0
9 juin 2021
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

It is a good place to learn the technology.

Inconvénients

Call center jobs have the same cons.

4,0
17 juil. 2009
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The company has extremely flexible work schedules, which makes it great for local college students. The low level managers recognized talent and promoted smart techs. This led to an efficient higher-level support team.

Inconvénients

Upper level management moved support into a model of sales-support. There really has never been a worse idea than trying to upsell to angry people who don't feel like they got their money's worth from you in the first place. It's one thing to recognize the sales of techs when they were necessary to solve a problem, but letting go of techs who are good problem solvers who didn't meet a sales quota is a poor business decision. Ultimately, the quality of the support team suffered, and employee churn in the support department accelerated.

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