Most of the reviews have already covered. My experience was similar. Your mileage might vary, but it won't be far from the median of the poor experience.
The TL;DR:
- The biggest challenge is the management. Starts with the CEO wanting to micromanage every aspect of the company.
- The decisions get made behind closed doors but retold in a narrative in the guise of transparency. This is one place where management gets in the way.
- The pay is well below valley average - so negotiate hard, and do not fall for the "we are doing something special crap".
Since one of the "positive" reviews mentions that potential candidates ask a lot of questions, I wanted to provide a framework on how to evaluate this company. There are both merits and demerits in joining Human API, but most importantly the decisions have to be made with some data (if it is even possible to gather them during your interview process!):
(1) Business
- Why have they not raised Series B (as of this writing)? Ask for the growth of their revenue (not just a final number).
(2) Product
- How do they get the clinical data? This is probably THE most important question you should be asking up front. You should be aware of the practice and evaluate the pros/cons.
- How much is the user kept in the loop of the data pull? Read their end user terms of service - which you can find at their corporate website in the footer.
- How much "medical" (non-device) data do you have and yoy/mom growth of these specific users? Evaluate whether the product is working. The future is less predictable than it is made out to be.
(3) People
- What is the total churn of employees that have (voluntarily) left in 2017? (P.S you can verify on LinkedIn)
Watch out of hand wavy answers.