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      HiOperator

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      Avis sur HiOperator

      RUNN - Avis employé Customer Support Representative HiOperator

      1,0
      26 janv. 2025
      Customer support representative
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      nothing! at all. don’t work.

      Inconvénients

      very unprofessional & strict. if lead roles can get fired, please believe this job is not safe. do not get comfortable. they can’t keep anyone due to the strict rules. they are not willing to change anything about this company hence all the bad reviews. if you want to move up, this is not the place for you, they have no higher opportunities, but being a supervisor which is just meetings & going the same thing as a regular customer support agent

      Découvrez plus d’avis sur HiOperator

      5,0
      11 sept. 2023
      Employé (anonyme)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      I know there used to be problems, but it's been alright for me so no complaints. Seems like the mgrs care about making a good culture. They do expect performance, want you to work quickly, and meet your numbers but are pretty good about helping. Most of us can tell they try to be open. They always say there are lots of opportunities to grow because it's a startup, and we're seeing some growth now, so it seems like a good place to be...either short-term or longterm. Just don't get in the habit to slack off because they are pretty attentive !!

      Inconvénients

      Performance metrics can be complicated. Some clients you get assigned to are challenging.

      3
      4,0
      3 juin 2026
      Customer service agent
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Remote work - no phone calls which was nice depending on which channel you were working

      Inconvénients

      If you run out of tickets, or the system shuts down, it negatively impacts your performance score, which isn't really fair if you can't help that there are no tickets available and have 10+ people working one channel.

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      Recherches associées: Offres d’emploi chez HiOperator | Salaires chez HiOperator | Avantages sociaux chez HiOperator | Entretiens chez HiOperator
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