Poor leadership and management - Avis employé Director HKA

I am so sorry that you feel this way. I do appreciate that you posted nearly a year ago and you are a former employee. I apologize that I am only now responding to your post and for sure HKA has evolved positively since your posting, in July 2020. Part of our continuous improvement journey at HKA is to now respond to all postings on Glassdoor as we value the diverse and different opinions posted. Firstly I do hope wherever in the world you are, you are safe and enjoying your new company. I am pleased that while you were at HKA you observed "good experience in claims and dispute". Thank you. I do see your "Cons" differently albeit that I respect that these are your views. In contrast, I do see our colleagues in HKA being very loyal and helping us continue to improve HKA and deliver great work for our clients. I also see great results and good behaviours being recognized; although I do think we can improve further in this area. I was not at HKA when you give the example of "staff employed for over 33 years made redundant without any notice"; so it would be fool hardy of me to comment in detail; notwithstanding that I can reassure you that I am clear we always follow good practice, the law and care for out people if sad and difficult commercial decisions have to be made to make a post and a person redundant. We take these decisions very carefully and try hard to avoid redundancies. We are growing as a firm globally, so this puts HKA in a strong position to support clients and our people as we go forward. Many thanks for your post and of course for your work during your time at HKA. Wishing you all the very best for the future. Best regards Kate Wood Partner, Chief People Officer