Worried more about fees than staff - Avis employé Employé (anonyme) HKA

Thank you for sharing your view on HKA as you posted as former employee. Your post is important and deserves a reply; albeit we are slow to reply – sorry. I joined HKA a year after your post. I am HKA’s Chief People Officer and together with colleagues across the globe we are continuously improving HKA. Part of our continuous improvement journey now includes us reviewing every post on Glassdoor, as all opinions matter and we want to listen and learn and respect everyone by replying. I note you are a current employee in London and have been with us for over 5 years. I really hope you are still at HKA now; as I trust you will be feeling the positive improvements we are making. I know at the time you posted you felt we were “worried more about fees that staff” – I really hope during 2020 you have experienced the passion and priority we have for our brilliant people at HKA. Since I have been at HKA for over eight months I have seen tremendous passion, care and improvement action for our HKA employees. I have also observed that colleagues across the globe speak up with their opinions that are listened to, collaborate together to support and help each other. Our people are the difference that has taken HKA to an even better place. I joined during a lockdown pandemic in April 2020 and the care I have seen to protect and support health and wellbeing of our colleagues is huge and a first priority. We also asked all our colleagues globally if HKA was supporting them during this pandemic and the survey results that came back were extremely positive. Delighted that you felt HKA had “good pay, benefits, some good people”. I totally respect these are your views. I am really sorry you thought “if your face doesn’t fit your toast” – that really saddened me. Currently, I do know we are very focused on equality, diversity and inclusion. We do value different colleagues as we know that it is simply the right human approach while it also makes our business stronger. We continue to work hard to embed our ED&I actions. Thank you so much for posting your views. Fingers crossed you feel we have improved since you posted in May 2019. Always feel free to contact me directly in HKA. Thanks. Do keep well. Kate Wood, Chief People Officer