This review will probably be buried by astroturfed positive reviews - Avis employé Field Service Technician HCLTech

2,0
14 févr. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

- Job is pretty easy. - Onboarding process is pretty easy too (IF they actually hire you instead of getting you through a recruitment agency). - Insurance isn't great, but it isn't offensively terrible either.

Inconvénients

- They often hire through staffing firms (Robert Half, CompuCom, etc.). If they hire you this way, you will NEVER become a full time employee. Don't believe them no matter what they tell you. When pressed, they will straight up tell you they CAN'T do this. - They sometimes fish for recent college grads to fill slots (they call them 'freshers'). I don't know what freshers are paid, but it's not nearly what regular employees make, and if you start this way, even if you become full time, you will NOT get a pay bump to bring you into line with your peers. Their money guy shoots this down 100% of the time, saying that since you are paid X, you can't be moved or hired for any more than X + [small %]. - You will not advance at this company. Get hired at the level/position you plan on staying at for awhile. - You will be micromanaged to death, and it won't even be over things that are important to your job. - In lieu of the job not being hard, they will attempt to fill your schedule with as many mindless monkey tasks as they can without violating any laws. Remember to keep up with your SLAs on all 106 tickets! It looks like you missed the 2hr update window on one of your tickets! That's going to be a markdown.

Découvrez plus d’avis sur HCLTech

5,0
6 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

good environment with good training

Inconvénients

i don't see any cons , bcz its best

2,0
8 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

It is a job that pays you money

Inconvénients

Where do I even begin.... HCl is a company that will overwork and underpay you and never give you a raise. I was lucky to get a very competitive wage when I started that I felt like I deserved and I fought for that. However even that process they bait and switched 3 times offering higher amounts over the phone and then going back on their word and offering less and less each time until they finally sent me an offer letter. The entire company is inept at communication at any and all levels. You will never get a raise and any time you have any kind of issue or need management/HR to do anything for you results in being ignored. Additionally they will add and add to your roles and responsibilities and ask for the impossible and unreasonable. They get contracts by underbidding other MSP's and then hiring as few people on site as possible and refer the rest of the work to overseas workers that will never do any work and always kick responsibility back to you. If you ever get lucky and they are forced to actually do their job they show that they clearly have no idea what they are doing or talking about. All around a terrible company to work for. If your job role is getting outsourced to HCL, fight for a good salary up front because they will never give you a raise and try to look for another place to work as soon as you can.

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