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      H&R Block

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      Avis sur H&R Block

      Seasonal-Overall great place to work! - Avis employé CSP - Client Service Professional H&R Block

      4,0
      25 juin 2024
      Csp - client service professional
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Management will help you learn most of what you need, there's a few things you'll have to pick up as you go. Training was comprehensive, online courses. I learned a lot Vibe of the office was mostly great, there were some stressful days as expected

      Inconvénients

      I didn't have any real complaints from working there other than the customers. They can be extremely rude when you're just trying to help My interview process was alright. Mine was a unique situation because someone accidently reset my probationary period- which is not the norm, so I had to wait longer to get hired.

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      5,0
      28 juin 2026
      Client service representative
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Loved my team, great skill to have and career adavancement.

      Inconvénients

      Hectic routine, difficult client can cause a lot of issues.

      3,0
      23 juin 2026
      Senior tax analyst
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Flexible availability. Path for promotion is obvious and quantified.

      Inconvénients

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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      Recherches associées: Offres d’emploi chez H&R Block | Salaires chez H&R Block | Avantages sociaux chez H&R Block | Entretiens chez H&R Block
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