Better than a movie theater - Avis employé Customer Service Representative H&R Block

4,0
13 mai 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

My manager and coworkers were great. The work wasn't super hard.

Inconvénients

Very busy and stressful when it starts getting close to the tax deadline. Also, it's only a temporary job during tax season, so make sure to have something lined up for the off season.

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5,0
4 nov. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible hours, nice coworker, lots of learning resource

Inconvénients

it is only seasonal, not full time.

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible availability. Path for promotion is obvious and quantified.

Inconvénients

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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