Good to start out - but get out after a year or two - Avis employé Senior Tax Analyst H&R Block

1,0
4 juil. 2023
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The training to start as a tax pro is pretty good. If you get into a good office (luck of the draw) you will learn a lot in the first couple of years. But there are a lot of bad offices with weak managers and very catty tax pros.

Inconvénients

Horrible management. As this is a seasonal job, the managers they hire tend to be unemployed customer service people. You don't have to do taxes to be a manager here (crazy, right?). So most of the managers don't know taxes, and many of them don't have many management skills, tax season is high stress. Pay is poor. After you have a couple of years of experience you can do much better elsewhere. This is compounded by HRB's high prices for services. The best customer complaint is how expensive the fees are.

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5,0
10 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

It’s a job and I hear they will hire anyone if you pass their tax class which they will most likely pay for because they treat their employees so bad that people drop like flies.

Inconvénients

Only one bathroom at our location which is in a shopping center. Distract Manager does not care if you are a woman. He purposely schedules you alone and the creepy clients are allowed in the back room without supervision. I just had a client walk in on me because they refused to fix the lock until they sent someone back unattended in this creepy back hall way that goes to our restroom,. Sorry that happened to you, we fixed the lock but letting clients unattended in our back took and back door unattended is ok. That’s the email I got back from this dm.

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible availability. Path for promotion is obvious and quantified.

Inconvénients

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

1
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