I am very disappointed in the company - Avis employé Tax Preparer H&R Block

1,0
24 déc. 2010
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The training is great. The support base is fairly good to above average, it is a nice social environment, and their recommendation could be helpful on a resume.

Inconvénients

Low pay, no room for advancement, poor management, no benefits. The company dictates to you throughout the year as if they own you. They tell you it is your own businesss yet they do not allow you to function as if it is. The management does not seem to value help today as they did a few years ago. I see a steady decline in human relations. It is sad because it was a really great place to work. Now it is a dread and the power is in the wrong hands. From some things that I have recently seen, I actually fear going to work and I wonder if my day will end up in some type of undesireable confrontation.

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5,0
28 mars 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great coworkers and enjoy helping clients

Inconvénients

Long hours, especially at the end of tax season

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible availability. Path for promotion is obvious and quantified.

Inconvénients

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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