Business Performance Specialist - Avis employé Business Performance Specialist H&R Block

2,0
27 mai 2015
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I met a lot of good people, many of whom I still consider friends. I was promoted three times in just under six years.

Inconvénients

The company claims to be client-focused, but much of upper management are unable to relate to the a typical client. Being unable to relate makes it difficult to the client's needs. After nearly six years, I was seeing the same problems that became the "elephant in the room."

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5,0
28 mars 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great coworkers and enjoy helping clients

Inconvénients

Long hours, especially at the end of tax season

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible availability. Path for promotion is obvious and quantified.

Inconvénients

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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