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      H&R Block

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      Avis sur H&R Block

      Great coworkers, not so great office manager - Avis employé Receptionist H&R Block

      3,0
      13 sept. 2014
      Receptionist
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      I was a receptionist for the 2014 tax season. Great seasonal position. Overall it was easy going, but I had a horrible manager so I basically trained myself. My coworkers were mostly retired. All wonderful and supportive individuals who did their best to help me since I was new. We all had a fun time working and helping clients, especially when our manager wasn't there to dictate out every move and steal all the new clients for herself.

      Inconvénients

      I would have given my experience 5 stars, but my office manager ruined it for me. She was the worst "boss" I have ever had. Unreasonable, hypocritical, abrasive, and the list goes on. I eventually confronted her and she acted innocent, kid of blowing it off. I sucked it up until the end of the season and just did my best.

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      5,0
      22 juin 2026
      Employé (anonyme)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Great work during tax season

      Inconvénients

      Not available year round for most employees

      3,0
      23 juin 2026
      Senior tax analyst
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Flexible availability. Path for promotion is obvious and quantified.

      Inconvénients

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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