Values selling ability over expertise - Avis employé Tax Specialist III H&R Block

2,0
15 mars 2014
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I have a fantastic manager, and great training is available. Remodeled offices are crisp and clean. Easy to transfer between cities.

Inconvénients

One's ability to sell "products" is valued much more highly than experience, expertise, efficiency, and professionalism. If you have an Accounting degree, it is irrelevant. They offer great training on tax laws and "products," but almost nothing on the technical processes that are essential to the job. You have the option of doing all sorts of things to best serve each individual client's situation, but they do not train you how to do them.

Découvrez plus d’avis sur H&R Block

5,0
28 mars 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great coworkers and enjoy helping clients

Inconvénients

Long hours, especially at the end of tax season

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible availability. Path for promotion is obvious and quantified.

Inconvénients

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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