Good Temporary job to get a foot in the door ! - Avis employé Client Service Professional H&R Block

4,0
5 avr. 2018
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible work timings with easy going team members. Positive atmosphere. Enriching role to get a hang of Financial Services Industry.

Inconvénients

Office Manager tries to put a lot on the plate for CSP sometimes without proper instructions and guidance. It affects the quality of work .

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5,0
28 mars 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great coworkers and enjoy helping clients

Inconvénients

Long hours, especially at the end of tax season

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible availability. Path for promotion is obvious and quantified.

Inconvénients

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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