Easy to work for - Avis employé Customer Service Representative H&R Block

5,0
12 juil. 2017
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I worked for a great manager. Everyone is our office was fun to work with. No complaints whatsoever.

Inconvénients

Because this is work during tax season, you can expect to get upset customers and for the work to get very demanding and stressful.

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5,0
28 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Loved my team, great skill to have and career adavancement.

Inconvénients

Hectic routine, difficult client can cause a lot of issues.

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible availability. Path for promotion is obvious and quantified.

Inconvénients

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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