Was once the best... - Avis employé Employé (anonyme) H&R Block

3,0
8 déc. 2016
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Tax Training, Seasonal Employment, excellent co-workers with extensive experience and skills, really good people.

Inconvénients

Seasonal employment. Poor compensation structure. Upper management delusional. Upwards of 50% turnover in employees in recent years. Corporate pushes you to grow your own book of business and corporate will give clients from your book of business away via online appointment booking or call center appointments to anyone in the office. No loyalty program for returning clients.

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5,0
28 mars 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great coworkers and enjoy helping clients

Inconvénients

Long hours, especially at the end of tax season

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible availability. Path for promotion is obvious and quantified.

Inconvénients

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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