Avantages
Good socials quarterly, nice people to work with on the whole, work/ life balance was good.
Inconvénients
My experience at Goodlord was poor, largely due to a patronising higher management. Senior management gave little to no support, creating an environment where people felt undervalued. This was reflected in the high staff turnover, which seemed to be accepted rather than addressed.
One-to-one meetings were impersonal and purely business-focused, with no genuine interest in you as an individual or in your development. Training was entirely online, poorly structured, and failed to clearly explain what the role actually involved. As a result, it was difficult to build confidence or perform well.
Felt that I couldn’t ask for help — you were told you would “pick it up as you go along,” despite the lack of proper guidance or support. Overall, the culture felt dismissive, driven by management that appeared disconnected from the realities of the role and the people doing it.