21 févr. 2022
Réponse de GoStudent
4yHello,
Thank you for your feedback. Your evaluation showed us that we are already doing well in some areas, but still need to work on others.
We are happy that you enjoy teaching your numerous students and see lots of opportunities in unlocking the full potential of even more kids.
We would like to apologize that you were confronted with payment difficulties. We assure you that this issue is a top priority for us, and we are working closely with our partner banks to avoid such cases in the future. Should these difficulties occur, there is a feature that allows you to request adjustments to your earnings directly in the WebApp. If you have any further questions, please feel free to contact us at tutor@gostudent.org and our tutor team will get back to you as soon as possible.
We're glad you're part of GoStudent and supporting us on our mission to build the No. 1 global school.
Yours Julia, Team Lead Tutor Management