Negative environment and constant management misteps - Avis employé Employé (anonyme) GoCardless

1,0
29 avr. 2024
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Remote work (only required to be in office 5 days per month) Nice Office

Inconvénients

GoCardless is the worst environment I have ever worked in. The atmosphere at the company was toxic and the company is full of negative people. Management had no direction and were constantly changing strategy without any thought given to how this would affect the company. Communication was a joke, with management giving timelines which they did not stick to, and refusing to address or mention the reasons for this, instead hoping this would not be noticed and that the issue would just go away. Middle management is full of ego, which was surprising given the lack of competence at this level and a lack of ability to manage teams. There are a number of toxic people in this level, who continue to be praised even when their embarrassing behaviour has been brought up to senior management on numerous occasions. The company has a lot of cliques and very often the only way to progress is to be part of these groups, with poor performance and behaviour ignored if you have a strong relationship with certain people. Very few people seem to have direction, and the company is full of people trying to make themselves look good while paying little attention to creating a good environment and doing meaningful work. This goes for all levels of the company.

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Réponse de GoCardless
2y
Thank you for sharing your candid feedback with us. We take all reviews seriously and strive to address concerns raised by current and former employees. It is disheartening to hear about your negative experience, and we acknowledge the challenges you faced during your time at GoCardless. We take great pride in our commitment to fostering a positive and inclusive work environment guided by our core values. Your insights regarding management, communication, and the overall company culture are important to us. We continuously evaluate our practices to ensure that they align with our values and meet the expectations of our employees. We are dedicated to fostering a culture of transparency, respect and continuous improvement. Your feedback will be considered as we work towards promoting a more supportive and constructive workplace environment.

Découvrez plus d’avis sur GoCardless

5,0
18 déc. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Culture is 11/10 and they really care about your mental health.

Inconvénients

Can't think of any cons

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Réponse de GoCardless
1y
Thank you for sharing your feedback. We’re thrilled to hear that your experience at GoCardless has been so positive and that you rate our culture so highly. It’s great to know that you feel supported in terms of mental health and well-being. We believe that a strong, caring culture is essential for productivity and employee satisfaction. If there’s anything you’d like to share about how we can keep enhancing our workplace or any ideas you have, please don’t hesitate to let our People team know. Thanks again for being a part of our team!
3,0
2 juin 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Everyone is really kind and helpful. People stay for the company culture.

Inconvénients

Absolutely no upward mobility. No promotions or raises. The company is in a tough spot financially. It's very sellable but customer retention and growth is a major problem and no one has the answers to solve for it.

1
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Réponse de GoCardless
10mo
Thank you for your candid feedback and for your years with GoCardless. We're truly glad to hear that you experienced a kind and helpful culture, and that our team environment was a highlight during your time with us. We understand your concerns regarding career progression and the challenges faced by our US team. We also recognise the importance of seamless cross-geo support and are continually striving to improve our operational efficiency to better empower our sales teams worldwide. We wish you all the best in your future endeavours.
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