Beware of this company - Avis employé Employé (anonyme) FootSmart

1,0
6 avr. 2013
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

With the exception of the CEO and CFO, most employees are very nice and the day to day culture is pleasant. Casual dress and atmosphere is also nice as well as the location. Business is healthy in spite of the revolving door.

Inconvénients

High turnover is no accident here. The CEO is highly volatile and he is a micro manager to the extreme. He often treats people with disrespect and humiliates them in meetings. If you like to get cursed at then this is the place for you. CFO is totally incompetent and he is killing the organization from the inside out. He is never held accountable and when anything goes wrong he points fingers and starts the firing squad. There is zero value placed on people and therefore morale in call center, IT, creative, accounting, is horrible. HR is totally ineffective and ignores any feedback from employees. Don't let the "Bring your dog to work day" fool you. Your dog will be treated much better than you.

Découvrez plus d’avis sur FootSmart

5,0
18 nov. 2016
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Awesome management team and employees

Inconvénients

Needed more room cubicles were to close together

5,0
24 avr. 2013
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Fun work environment, Decent Salary, Drama free coworkers: I've worked in this call center for 2yrs. I've worked for other call centers as an agent previously. So I have a little experience with the culture. FOOTSMART was absolutely BANANNAS last year this time. Employees were overworked and underpaid. No one felt valued and it felt like: as long as you made it to work on time, sat in your chair all day (meaning when it was time for your lunch they would ask you to wait and take a few more calls, oh and don’t have to use the restroom; they made you call to ask management for permission to go, just to name a few)...NOW its like a totally different place. They got rid off the upper call center management and brought in a few new folks. I actually like going to work now, It's fun, we have different little contest where we can win extra cash, they bring in food every 2 weeks on the day before payday (they call it tapped out Thursdays and god knows I’m normally tapped out), management seems friendly and helpful, co workers are easy going and the overall atmosphere just feels better.

Inconvénients

I Just hate having to call a supervisor for small things we should be able to handle ourselves.

3
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