Pipeline challenges hinder sales success and morale - Avis employé Employé (anonyme) Foley

1,0
3 juin 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

None that I can think of.

Inconvénients

Pipeline Challenges Continue to Impact the Sales Organization The biggest challenge facing both the Account Executive and BDR organizations is the continued decline in pipeline generation. While expectations remain high, many employees feel they are being asked to achieve goals in an environment with significantly fewer opportunities than in previous years. A recurring concern across the sales organization is the reduction in inbound demand, lower prospect engagement, and increased difficulty generating qualified opportunities. As a result, quota attainment has become more challenging, leading many employees to question the realism of OTE expectations and overall growth projections. Morale has also been impacted. Conversations among AEs and BDRs frequently center around declining opportunity volume, uncertainty around the company's go-to-market strategy, and the departure of top-performing employees. Many also question the continued expansion of the sales team while pipeline generation struggles to keep pace, creating increased competition for a limited number of opportunities. Lastly, and perhaps most concerning, is the narrative being pushed around pipeline performance. Revenue leadership continues to point to reports showing that the BDR organization is sourcing more closed-won pipeline than the previous year. However, those comparisons do not appear to account for the significant number of BDRs who were promoted into Account Executive and Customer Success roles during that same period. Having reviewed similar reporting and understanding how advanced sales reporting is built, it is difficult to view these comparisons as an accurate representation of the organization's health. Without accounting for changes in headcount, promotions, and role movement, the data lacks critical context. Despite the BDR organization achieving only a small percentage of its overall goals, leadership continues to use these reports to support a positive narrative around performance. The reporting methodology itself raises questions, and it is concerning that senior leadership would rely on metrics that appear to overlook such obvious variables. To be fair, there are talented and hardworking people throughout the company who genuinely want to see the business succeed. However, the concerns being raised by both AEs and BDRs are not isolated complaints—they are recurring themes that continue to surface across the organization. Advice to Leadership Refocus on building sustainable pipeline and supporting the frontline sales organization. Both Account Executives and BDRs depend on a healthy flow of opportunities to be successful. Investing in demand generation, strengthening outbound strategy, and creating realistic paths to quota attainment would go a long way toward improving morale, retention, and overall business performance.

Découvrez plus d’avis sur Foley

5,0
3 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

WFH, I have the best group of teammates, leadership, and love the constant growth they allow within the company.

Inconvénients

Call volume can be a lot at the beginning of the months, but other departments help when neccessary.

4,0
19 mars 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

From the interview process onward, it was clear that Foley is made up of genuinely good people. Everyone I’ve interacted with has been kind, transparent, responsive, and considerate, and that has held true as I’ve continued meeting more teams across the company. There’s a strong culture of collaboration, helpfulness, and hard work. Leadership has also been a highlight. My direct leaders are supportive and engaged, and even at the senior leadership level, there seems to be a real commitment to building a product that truly serves customers’ needs. That alignment around the customer is noticeable and appreciated. There is also an unlimited PTO policy in place, which offers flexibility and supports work-life balance when used appropriately. This is not a boring place to work—there’s a lot happening, and for the right person, that creates opportunities to learn quickly, contribute meaningfully, and be part of ongoing improvements.

Inconvénients

There is currently a fair amount of operational complexity and inconsistency. Teams are often working across multiple systems, some processes feel outdated, and there are several new initiatives happening at once, which can make day-to-day work feel chaotic. Cross-functional workflows—particularly between Customer Success, Ops, Finance, and Tech—can be challenging. Not due to lack of effort or willingness to help, but because many teams appear stretched thin and there aren’t always clear or efficient processes in place to help CSMs resolve customer-facing issues. Compensation is somewhat below market compared to many SaaS companies, not terrible by any means but definitely on the lower end. The insurance benefits are decent but could be more competitive. I've heard talks of the insurance offering being re-evaluated/improved so that's something to look forward to. That said, many of these challenges feel like growing pains rather than long-term issues, and there is active work underway to address them.

1
Voir les avis par: Utile|Évaluation|Date|Tout