Low pay for the demand of work expected - Avis employé Customer Service Representative Firstsource Solutions

3,0
23 avr. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

It’s a good place to work because it is remote

Inconvénients

Staff are overwhelmed cos the workload is crazy, the pay is low and the staff turnover is high making the other staff have loads of workload

avatar
Réponse de Firstsource Solutions
1y
Thank you for taking the time to share your feedback. We’re pleased to hear you valued the opportunity to work remotely with us. We take concerns about workload and wellbeing very seriously. In addition to regular reviews of resourcing, we offer free and confidential counselling support through our health benefits provider, as well as access to trained Mental Health First Aiders who are available to talk, both in person and remotely via video call. We remain committed to supporting our colleagues and creating a positive and sustainable working environment. Thank you again for your contribution during your time with us, and we wish you every success for the future.

Découvrez plus d’avis sur Firstsource Solutions

5,0
4 déc. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great team support from everyone

Inconvénients

Not much pto and policy change

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Inconvénients

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

Voir les avis par: Utile|Évaluation|Date|Tout