Average call centre experience - Avis employé Customer Service Representative Firstsource Solutions

4,0
18 févr. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

1. Good money 2. Timings are fixed and there's no overtime as such

Inconvénients

1. Very strict with the timings. 2. Can't move around freely feels suffocating 3. Kinda toxic enviroment

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Réponse de Firstsource Solutions
1y
Thank you for your feedback! We're glad to hear that you appreciate the fixed timings and competitive compensation. Regarding the strict timing policies, these are in place to meet business requirements and ensure smooth operations. We also understand the need for flexibility and strive to create a balanced work environment. Our schedules are designed to maintain structure, but we’re always open to exploring ways to enhance the employee experience.

Découvrez plus d’avis sur Firstsource Solutions

5,0
4 déc. 2025
Recommande
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Avantages

Great team support from everyone

Inconvénients

Not much pto and policy change

1,0
18 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

None. Deadful company. Stay away

Inconvénients

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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