Not great - Avis employé Customer Service Representative (CSR) Firstsource Solutions

2,0
18 févr. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

you get to meet good people

Inconvénients

some of the clients have awful customers

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Réponse de Firstsource Solutions
1y
Thank you for sharing your experience. We're glad to hear that you enjoyed working with our great people and teams during your time with us. However, we understand that the nature of the work can be challenging, so we work hard to provide our colleagues with the necessary support, training, and resources to handle these situations effectively. We appreciate your feedback and will continue to evaluate our processes to ensure that our team members feel prepared and empowered.

Découvrez plus d’avis sur Firstsource Solutions

5,0
4 déc. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great team support from everyone

Inconvénients

Not much pto and policy change

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Inconvénients

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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