Experience - Avis employé Technical Support Engineer Firstsource Solutions

1,0
6 févr. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

My direct supervisor was my saving grace as he was my training class' biggest advocate the entire time we were employed with the company. He is the only reason I lasted the entire year. Happy to have moved on to something else.

Inconvénients

I worked at FirstSource Solutions for a year as a technical support representative within their Hargray Cable project. Extremely outdated software/tools made my job almost impossible to do as these tools would often malfunction. Poor upper management with bad attitudes caused extremely low morale, which affected my own will to perform to the best of my ability.

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Réponse de Firstsource Solutions
2y
Thank you for your response! We are glad to hear that your training experience gave you joy in your time with the organization as we strive to achieve a welcoming and engaging start to the organization for all new employees. We are sorry to hear of your experience within your vertical. As we are regularly assessing and correcting our tactics surrounding the comfort and security of our Firstsourcers within their employee lifecycle, your feedback will be helpful in our efforts. Thank you again for your thoughts.

Découvrez plus d’avis sur Firstsource Solutions

5,0
4 déc. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great team support from everyone

Inconvénients

Not much pto and policy change

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Inconvénients

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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