It was really great working there - Avis employé Customer Service Associate (CSA) Firstsource Solutions

5,0
5 mai 2022
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Amazing work place and good incentive with some goodies every month. Also we have all kinda facilities like ESI, PF and good ambiance.

Inconvénients

Shift timing as it was UK shift…

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Réponse de Firstsource Solutions
3y
Thank you for taking the time to share your review. We are delighted to know that you are happy with the benefits provided and our rewards and recognition program. We’re a fast-paced customer service provider who is committed to being there when our customers need our support. So, the shifts and work timings of employees are aligned to suit the team’s or client’s requirements – these are planned and communicated to employees well in advance. Firstsource believes in cultivating a culture of growth; many of our leaders are homegrown as we have a very detailed process of outlining career paths for our employees. However, we are taking your feedback and will address the areas we missed in delivering a great experience to you. We wish you well with your future career.

Découvrez plus d’avis sur Firstsource Solutions

5,0
4 déc. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great team support from everyone

Inconvénients

Not much pto and policy change

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Inconvénients

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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