Nice company, could have better training - Avis employé Customer Service Representative Firstsource Solutions

4,0
4 févr. 2022
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Call volume Sign on bonus Daily duties Easy to move up in company Friendly staff

Inconvénients

Short training, could teach WAY more Scheduling, depends on your time zone Pay could be a lil more

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Réponse de Firstsource Solutions
4y
Thank you for your review. We are happy to know about your positive experience at Firstsource. We pride ourselves on delivering robust and thorough training for all of our new employees, and we’re concerned to hear this was not your experience. We continue to look for ways to improve our training and I hope you have spoken to your Supervisor to get the additional training you needed. Firstsource provides a competitive compensation package and offers a range of benefits – these are continually being reviewed based on market trends. Employees’ work schedules are aligned to suit the team’s or client’s requirements. These are planned and communicated to employees well in advance. Please reach out to your HR Manager should you have any concerns about this. Wishing you a long and fulfilling career with Firstsource.

Découvrez plus d’avis sur Firstsource Solutions

5,0
4 déc. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great team support from everyone

Inconvénients

Not much pto and policy change

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Inconvénients

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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