Great source of income, but overall not worth it. - Avis employé Customer Service Representative Firstsource Solutions

3,0
16 juil. 2020
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good pay, bonuses pretty easy to get. Overtime was always available for extra income, quite a cool group to work with, a lot of internal promotions witch is always great to see.

Inconvénients

Training was a bit pointless to be fair, should have people shadowing live calls from day one. Work was quite boring and repetitive at times, most customers are irate (It is Sky). Poor management skills, you could literally get away with anything in there with certain managers and a lot of micromanaging with others so no in-between. If your looking for somewhere for a quick bit of cash to save with then this is for you.

Découvrez plus d’avis sur Firstsource Solutions

5,0
4 déc. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great team support from everyone

Inconvénients

Not much pto and policy change

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Inconvénients

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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