Pitiful Pay and Benefits, Non-Supportive and Combative Leadership - Avis employé Customer Service Representative - Membership and Benefits Firstsource Solutions

2,0
25 sept. 2019
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Not physically draining, very lax environment. Can eat and drink ar desk.

Inconvénients

Very low pay for the type of work, knowledge and training required. Non supportive, unprofessional management, terrible workforce management and scheduling.

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Réponse de Firstsource Solutions
6y
Thankyou for taking time to write a review on Glassdoor. It is important for us to hear what we are doing well and what we need to improve upon. We are not happy that your experience working here has been unsatisfactory means that in your case, we have failed somewhere along the line. People centricity is one of our key values and that is inclusive of providing a great and helpful work environment for all Firstsourcer's. Do provide us with your contact details so we can get in touch and understand your concern in detail.

Découvrez plus d’avis sur Firstsource Solutions

5,0
4 déc. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great team support from everyone

Inconvénients

Not much pto and policy change

1,0
18 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

None. Deadful company. Stay away

Inconvénients

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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