Na - Avis employé Customer Support Associate Firstsource Solutions

4,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

For someone working as a Customer Service Associate, Firstsource can be a good place to build communication skills, customer handling experience, and process knowledge, especially in the early years of a career.

Inconvénients

High performance targets – Customer satisfaction, productivity, and quality metrics can be demanding. Work pressure – Peak call volumes and difficult customer interactions can make the job stressful.

Découvrez plus d’avis sur Firstsource Solutions

5,0
4 déc. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great team support from everyone

Inconvénients

Not much pto and policy change

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Inconvénients

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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