Structured onboarding helps freshers, but impacts work-life balance - Avis employé Costomer Service Associate Firstsource Solutions

5,0
28 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Structured onboarding and training programs. Clear SOP‑based processes help freshers learn quickly.

Inconvénients

Can affect health and work‑life balance over time.

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Réponse de Firstsource Solutions
4w
Thank you for your feedback. It’s great to see that structured onboarding and SOP-driven processes are helping freshers ramp up quickly. At the same time, your concern around work-life balance is important and highlights an area for improvement.

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5,0
4 déc. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great team support from everyone

Inconvénients

Not much pto and policy change

1,0
18 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

None. Deadful company. Stay away

Inconvénients

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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