Call Centre - Avis employé Custiner Service Representative Firstsource Solutions

3,0
30 sept. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Always paid on time Knew your shifts in advance

Inconvénients

Not getting paid for upselling products when promised Call centre environment can be soul destroying

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Réponse de Firstsource Solutions
8mo
Thank you for your feedback. We’re pleased to hear you appreciated the reliability around pay and scheduling. We understand your concerns regarding incentives and the nature of call centre work, and we’ll make sure your comments are shared with the relevant teams as we continue to review and enhance our people's experience.

Découvrez plus d’avis sur Firstsource Solutions

5,0
4 déc. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great team support from everyone

Inconvénients

Not much pto and policy change

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Inconvénients

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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