Good pay and benefits, but management is disorganized - Avis employé Ccustomer Service Representative FirstEnergy

1,0
13 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good pay, good benefits, overtime opportunities.

Inconvénients

Customers can be nasty, management is unorganized, required on call hours.

Découvrez plus d’avis sur FirstEnergy

5,0
3 déc. 2025
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

FirstEnergy is a big company with a lot of growth that I've seen firsthand. Employees are helpful and all have the shared goals of keeping reliability of the electric grid. The pay is decent and stays competitive with the market rates as they do reviews consistently and evaluate. Its a great company that is trying to do better after misguided leads hip in the past

Inconvénients

Some executive leadership vision is not shared with lower level employees. The recent transition from WFH back to the office has left employees such as myself wondering why its not role based WFH.

2,0
5 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Pays well, especially storm duty. More "relaxed" than other places for work.

Inconvénients

Lineman Union run, which creates a lot of tension between design and lineman. Design not represented. A lot of people who stay who don't have a good work ethic. CEO is terrible.

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